h.ogi's place - Ticket-402 Diff
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! Check against the sender's address - CAS
:Priority:Normal
:Reporter:Ellis
:Status:New
:Assigned to:?
:Version:CAS 2.1.1
:Milestone:?
:Created:2022-07-15
!! Description
After replying to an email from an external company and cc'ing an incorrect address this week, I found your app which is fantastic. I also especially like the Delayed Sending feature which is often useful.
However, 80% of my emails are reply emails to customers who have emailed me and I simply "Reply" or "Reply-all". In these instances I'd much prefer to not have to click "Continue" on the recipients screen as I'm simply replying to the original sender and those cc'd in.
To therefore stop me having to then press Continue button each time when just replying to the original sender and their cc'd emails, is there any way this could be added as a check?
e.g.
Under Recipient Address
Two checkboxes:
1) Confirm if the address is not the sender of the email you are replying to.
2) Confirm if the address is not found in the cc'd field of the original sender's email.
This would cut down on me having to click "Continue" probably by about 80% and make my workflow just that little bit faster :-)
Thanks and keep up the great work!
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!! Changelog
{{its_edit_ticket_form}}
:Priority:Normal
:Reporter:Ellis
:Status:New
:Assigned to:?
:Version:CAS 2.1.1
:Milestone:?
:Created:2022-07-15
!! Description
After replying to an email from an external company and cc'ing an incorrect address this week, I found your app which is fantastic. I also especially like the Delayed Sending feature which is often useful.
However, 80% of my emails are reply emails to customers who have emailed me and I simply "Reply" or "Reply-all". In these instances I'd much prefer to not have to click "Continue" on the recipients screen as I'm simply replying to the original sender and those cc'd in.
To therefore stop me having to then press Continue button each time when just replying to the original sender and their cc'd emails, is there any way this could be added as a check?
e.g.
Under Recipient Address
Two checkboxes:
1) Confirm if the address is not the sender of the email you are replying to.
2) Confirm if the address is not found in the cc'd field of the original sender's email.
This would cut down on me having to click "Continue" probably by about 80% and make my workflow just that little bit faster :-)
Thanks and keep up the great work!
----
!! Changelog
{{its_edit_ticket_form}}